Custom Thank-you Messages


Personalize the thank-you message in receipts automatically emailed to donors
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Donor Management

 Fundraising Feature

Custom Thank-you Messages



Last updated: 
July 20, 2020

A donation doesn't (and shouldn't) end after the transaction is processed. Follow-through is critical, and fortunately Givebutter can help you do it by offering customizable, automated receipts.

You can quickly and easily "set and forget" a custom thank you message for your entire account as well as for specific campaigns on Givebutter, which can include everything from your EIN (if you're a nonprofit) to a link to your Facebook page to a simple and genuine thank you reinforcing the impact a supporter's donation will have.

Customize your automatic receipts with a personal message or replace the Givebutter logo with your own

Customize receipts with your logo and brand

Take your email customization a step further by replacing the Givebutter logo with your own on all supporter-facing emails, tickets, and receipts.

Custom Branded Emails is a Givebutter Pro feature

Send custom receipts to your offline donors

If you are a nonprofit that is currently sending acknowledgements manually, automatic custom receipts can also be an excellent tool for speeding up the process of sending tax receipts while also reducing the margin for human error. This even works with offline donations, which you can process right from your dashboard.

Learn more about Dashboard Payments and Offline Donations


What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

  • Here is a list!
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How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

H3 Header test

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Custom Thank-you Messages
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Custom Thank-you Messages
Please note: this feature is currently in Beta, which means it is not yet available via the dashboard and requires a Givebutter Pro subscription or above to set up.

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Custom Thank-you Messages
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