Priority Support


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 Fundraising Feature

Priority Support



Last updated: 
July 28, 2020

Priority Support is available with Givebutter Pro and Premium. Schedule a demo with us to learn more or see below for a breakdown of Base vs. Priority Support:


  • Base Support: Monday – Friday from 9am-6pm EST
  • Priority Support: Monday – Friday from 8am-8pm EST


  • Base Support: One business day (typically sooner)
  • Priority Support: 24-hours (includes weekends & holidays)


  • Base Support: Live chat is included
  • Priority Support: Live chat is included – messages go to the top of our queue



What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

  • Here is a list!
  • With several bullets

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

H3 Header test

La la la!

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Priority Support
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Priority Support
Please note: this feature is currently in Beta, which means it is not yet available via the dashboard and requires a Givebutter Pro subscription or above to set up.

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