NOTE: You do *not* have to print the ticket. I cannot turn it off, so ignore it telling you to print. :) Drop off is 4:30AM (we leave at 5am and cannot wait for you) - Pickup on a weekday is 7:30PM because of traffic. PLEASE check out ONE time per cat as we need the info about each kitty. Thank you! Also, please note, kittens MUST BE 2lbs to fix. STOP! ;) PLEASE DO NOT shove big adult cats into small carriers. If your cat CANNOT stand / turn around, do NOT shove that 10-20 pound cat into a tiny carrier. they have to stay in it for 17 hours! If your cat is older than like 4 months, it needs to be in an medium/large cat carrier - not the small carrier - which we call KITTEN carriers. Thanks! note, the Avg size in the pic we posted on our website is preferred for adults. We have male and female spots for spay and neuter on our transport to NOAH. We open some of them to the public (because we have to have room for our rescues' kitties first) All kitties must come in their own carrier with a towel (that you dont care about because they get soiled and swapped out and NOT a hand towel please... a BATH towel - if you have to, go to Walmart and they are $1.99) in the carrier under them. Please note that we travel 130 miles to and from the NOAH clinic and the arrival time at the end of the day can be impacted by traffic and we ask that you be patient for us to arrive back. We meet at my residence where we load kitties into the rescue van where they will be transported to NOAH. If you cancel more than 24 hours in advance, you will be refunded the full amount of the services you choose to add. If you do not cancel at least 24 hours in advance, a refund will be issued to you minus a $20 missed appointment fee and any service fees that are included upon checkout today. This includes requests to reschedule or your kitten does not weigh enough. Please let us know a *minimum* of 24 hours in advance of drop off by email [email protected] or text 360-701-9784 (text or voicemail only). Please mark your calendars! Thank you!