Operation: The Extra Mile Fund

Small actions. Big service wins.

This Customer Service Week, S.E.A. Leaders Training Institute is mobilizing a week of high-impact experiences. Your micro-mission fuels the details that make these moments accessible, insightful, and unforgettable for our community.

Why your gift matters

Exceptional service isn’t accidental—it’s designed, practiced, and measured. Your support funds scholarships for youth and entrepreneurs, accessibility (captioning/print-friendly materials), volunteer fuel, and on-site feedback so we can report back what worked and where to improve. You’ll also see real outcomes: attendance, CSAT/NPS, key quotes, and highlights from the week.

What your gift activates

Access: Scholarships for teens and small-business owners to attend learning sessions.
Readiness: Workbooks, resource cards, and take-home tools that turn learning into action.
Insights: On-site surveys and a post-week insights brief so we can keep raising the bar.
Community: Recognition of everyday service heroes and the people who support them—like you.

Choose Your Mile — Every Step Moves Service Forward

First Step — $25
Thank-you: “The Extra Mile” sticker + thank-you card
Impact: Helps celebrate and encourage service professionals

Encourage Mile — $50
Thank-you: Limited Edition “I Go The Extra Mile” lapel pin
Impact: Supports recognition programs for frontline workers

Service Champion — $100
Thank-you: The Extra Mile Challenge Coin
Impact: Helps provide workforce tools, training, and professional development resources

Path Builder — $250
Thank-you: “The Extra Mile” desk sign/acrylic recognition piece
Impact: Supports community workshops and career growth programming

Culture Builder — $500
Thank-you: Framed “Extra Mile Partner” certificate + featured partner recognition
Impact: Helps expand access to service excellence education and leadership development

Legacy Partner — $750
Thank-you: Custom engraved “Human Experience Champion” award
Impact: Supports the long-term mission of creating better workplaces, better service experiences, and economic mobility

Goal: $5000— Every dollar moves us closer to a stronger, more customer-centered Indiana.

Join the mission. Pick a micro-mission above and help us turn small actions into big service wins—for students, entrepreneurs, and the teams who serve our community every day.

Customer Service Week Celebration Series

Operation: The Extra Mile Fund