How to Use NYCAPS ESS:
Logging In: When arriving at the NYCAPS login page, enter both your Employer Identification Number (EIN) and password details. If unsure, reach out to your HR department for help with establishing credentials.
Navigating Your Dashboard:
https://nycaps-ess.org/
After signing in, you should be presented with a dashboard displaying many menus for Payroll, Benefits, Time & Attendance and personal information. Click any one of these sections to open further options.
Updating Personal Info: (Updating Contact Info) For changing or updating your contact info, head over to the personal information section and change anything such as address, number or emergency contact.
To modify or update your direct deposit information, visit your Payroll section and then choose the option for "Change Direct Deposit Details." For viewing Pay Stubs:.
Payroll section, you will find links to view and download pay Stubs; these should usually become available after each pay period ends. Time Off Requests: This section allows for managing time off requests submitted through this system.
Use the Time and Attendance section to submit requests for vacation, sick days, personal leave and any balances of leave that may exist.
Benefit Enrollment: Within this section you'll have access to the enrollment of dental, health, vision insurance policies as well as flexible spending accounts and retirement plans. Troubleshooting and Support: Lost Username/Password Support is also provided here.
If you have misplaced or forgotten your login details for an account, click "Forget Username/Password" on the login page in order to retrieve or reset them.
Follow the steps for changing your password, which could require verification via text message or email.
Locked Account: For multiple failed login attempts, your account may become locked and require assistance from NYCAPS Help Desk in order to gain access. In such a situation, please call NYCAPS Help Desk for immediate help with unblocking it. Technical Issues: Depending on what issue your are experiencing with NYCAPs Help Desk services or your account itself could become locked requiring support services in order to access and recover from it.
For technical issues related to accessing features or pages, contact NYCAPS Help Desk via phone (1-212-612-6000) and/or email and then seek guidance from HR for specific assistance specific to your situation.
NYCAPS Support: For issues not directly associated with your login credentials or account access, our NYCAPS support team may be reached through your agency's HR department for additional help.
Conclusion:
The NYCAPS ESS Portal is a useful way of keeping all your work-related information in one convenient place, from payroll and benefits systems to time off management and personal details. As an employee with City of New York using this tool will save time while helping keep important records in check like tax documents and benefits administration.
