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Getting Started

A beginner's guide to fundraising on Givebutter.

Frequently Asked Questions

A curated list of the most commonly asked questions by users, donors and nonprofits.

Best Practices

How you can leverage Givebutter to maximize your fundraising potential.

Key Features Explained

Breaking down our most important features, organized by product.

Help Center

Community Portal

Community Portal

Popular articles

More resources

Join the Givebutter Fam, our private Facebook group →

Contact Us

Need a hand? Contact us.

Base Support

Available to all Givebutter users, completely free.

🕘 Business Hours 

Monday – Friday from 9am-6pm EST

⏱ Response Time 

One business day (typically sooner)

💬 Live Chat 

✉️ Email 

☎️ Phone 

Not included
Free forever

Priority Support

Available with Givebutter Pro and Premium. Learn more →

🕘 Business Hours 

Monday – Friday from 8am-8pm EST

⏱ Response Time 

24-hours (includes weekends & holidays)

💬 Live Chat 

Send us a message (top of queue)

✉️ Email 

[email protected] (top of queue)

☎️ Phone 

Schedule calls via your dashboard
(same-day calls & screen-sharing available)
Phone call (15 min) 📞Video demo (30 min) 💻
Or, chat with us live 💬