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Donorbox
Raise more
Donorbox reviews paint a picture of a well-respected fundraising solution for nonprofits, but Givebutter provides more features and event management tools—like silent auctions—to help changemakers succeed.
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Pay less
Givebutter's core fundraising features are free, thanks to optional donor tips. Nonprofits can set up donation pages, manage events, and track donor data without paying any of the monthly fees you’ll find with Donorbox.
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Give better
Always free and available 24/7, Givebutter customer service has some of the highest ratings out there. And unlike Donorbox, Givebutter is number one in customer satisfaction across several categories.
Raise more
While Donorbox offers a wide variety of quality features, they don’t provide auction software, mobile ticket scanning, or the kind of automated donor communication that nonprofits can access with Givebutter. For organizations that want all of their fundraising tools synced together in one place, including silent auctions, Givebutter is the best choice.
Donorbox
Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
In-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
$195+ transfer fee
$35+/month
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
$19/month for standard
$50/month for custom keyword
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Must create a business PayPal Checkout account
Depends on payment processor
Pay less
To access the full range of popular tools most nonprofits are looking for in a fundraising platform, Donorbox fees include monthly subscriptions, platform fees, and other add-on costs. Givenbutter's core fundraising features, on the other hand, are free.
Donorbox
Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
Card reader for in-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Free fundraising features thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
$0–$139+
/month
Plus additional monthly fees for more feature
Optional Tips
On
Off
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
covered by
9588% of donors
9588% of donors
covered by
9588% of donors
9588% of donors
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None
Processing Fees
Processing fees are charged by our secure payment processors and apply to all transactions on Givebutter.
2.9% + 30¢
1% Donation Form
3% Fundraising Page
5% Event or Auction
3% Fundraising Page
5% Event or Auction
Processing Fees
Processing fees are charged by our secure payment processors and apply to all transactions on Givebutter.
2.9% + 30¢
How is Givebutter free?
Givebutter’s core fundraising features are free thanks to optional tips we receive from donors. If you prefer to disable tips, a small platform fee applies instead. Givebutter Plus offers an additional suite of advanced features starting at $29/month.
Give better
While Donorbox reviews rank the donation platform highly for ease of setup and ease of use, its numbers for quality of support just don’t stack up. Givebutter’s customer service is not only highly rated—it’s free, too. Donorbox users (free or paid) don’t have access to live chat support and have to pay for live training and workshops.
Donorbox
Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
Card reader for in-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
9.2
9.1
7.8
For premium plans only
Hear from a real nonprofit that switched from Donorbox to Givebutter
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After using a combined solution of PayPal, Stripe, and Donorbox over the last 15 years, we began migrating our donors to Givebutter in 2019. The difference has been noticeable and beneficial. Givebutter has streamlined our interactions with donors, decreased our workload in processing and transferring donations, and decreased our costs.
Darrell S.
Pastor of Discipleship and Communications, Alamo Heights United Methodist Church
Methodology
Givebutter’s editorial staff aims to bring you the most transparent and objective comparisons possible. We sourced these comparison metrics directly from fundraising platform websites and third-party review sites like G2, Capterra, Trustpilot, and more. Score data gathered on September 2023.
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Donorbox
Switch to Givebutter in minutes, and bring everything with you
Easily import your historical data to Givebutter when you switch—hassle-free and completely self-service. Keep building on your success immediately rather than starting from scratch or waiting for a data transfer.
Transactions
Contacts
Recurring donations
No limits, no costs
Don’t settle for less
Givebutter leads the pack in user satisfaction
We’re proud to say that that we’re the most-reviewed and highest-rated nonprofit software company on G2, the largest independent software review site. Givebutter is ranked as the #1 software for fundraising, donor management, and auctions based on user satisfaction ratings.
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G2 Momentum Grid® Report for Fundraising
Fall 2024
Fall 2024
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