Ticket Scanning (Check-in)


Scan tickets and check-in guests using any smartphone, tablet, or laptop
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Event Management

 Fundraising Feature

Ticket Scanning (Check-in)



Givebutter makes it dead-simple to scan tickets, check-in attendees, and assist your attendees on the day of the event.

Every attendee is emailed a PDF ticket from Givebutter after purchasing, which they can print or display on their phone for access to the event. Tickets have two unique identifiers on them:

  • QR code – this is what you'll be scanning (see "Ticket Scanning")
  • Shortcode – 5-digit code you can use to quickly look up and verify tickets via the dashboard (see "Check-ins & Troubleshooting")

Ticket Scanning

Step 1: Contact us to get set up on CodeReadr
CodeReadr is the leader in mobile ticket scanning. If you haven't yet, please contact us so we can get you set up.

Step 2: Download the app
Before the event starts, anyone who will be assisting with the scanning of tickets should download CodeReadr for iPhone or Android.

Step 3: Sign in with your account details
Sign in to the app using the username and password provided to you by Givebutter.

That's it — you're ready to scan!

Note: To ensure accuracy and reliable connectivity, scanned tickets (check-ins) are automatically synced to our system every two rolling minutes.

Check-Ins & Troubleshooting

As mentioned above, every ticket has a 5-digit shortcode which you can use to quickly look up and verify tickets via the dashboard. You can also search by name, email, and phone number.

This tab can be accessed by logging into your dashboard and clicking on the "Tickets" tab in your left sidebar. If you aren't able to access this information, it is likely because you haven't been added to the account  as an admin or editor.

You can manually check-in attendees by clicking on "Check in", without having to scan their ticket. Once someone is checked-in, the column changes to a green checkmark.

A few notes on the Tickets tab:

  • The search bar is the best and fastest way to search for tickets
  • Filters are useful if you want to export a list of only a certain ticket type, price, etc.
  • Be sure to periodically refresh the table to ensure you are up to date with any live ticket scanners (the page does not sync in real time)

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

  • Here is a list!
  • With several bullets

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

H3 Header test

La la la!

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Ticket Scanning (Check-in)

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