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Donor management software & CRM
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Track every transaction and donor activity, create and share reports with ease, and spend more time building relationships with the people who move your mission forward.
What is CRM?
Contact relationship management (CRM) software helps you track, understand, and act on donor data. Givebutter brings fundraising and nonprofit donor management software together, so every contact, gift, and interaction stays connected—no matter how many contacts you have.
Less data digging, more donor connection
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Stop sifting through clunky spreadsheets. Givebutter’s user-friendly donor management system offers custom filters, contact tags, table sorting, and live search, so you can find the donor segment you need in moments. You can even save your search to get this information again with just one click.
Donor management for nonprofits, simplified
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Don’t panic! Givebutter rolls each of these tools into a seamless donation management hub, so your fundraising, event ticketing, and donor database are all in one place. With a quick search in your dashboard, you can find the exact transaction and resend John's receipt instantly—even for offline donations. While you’re at it, send John a comprehensive rundown of his giving for the entire year!
Turn contacts into connections
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Easy! With Givebutter, your donor management tools are fully integrated with your nonprofit marketing and engagement features. In minutes, you can create a “monthly donors” segment and send out a branded, personalized email or prepare a direct mail campaign right from the same dashboard.
Find every feature you need in a free nonprofit CRM
Say goodbye to outdated, overpriced platforms. Givebutter provides nonprofit organizations with free donor management software—and unlimited contacts.
Contact profiles
See giving history, recurring gifts, event tickets, preferences, and activity in one complete profile.
Households & relationships
Track relationships between individuals, households, and businesses to keep important connections clear.
Automatic activity tracking
View donations, tickets, messages, and other key moments automatically logged on each contact’s timeline.
Custom filters
Find the contacts you need with ready-made filters, or describe a segment and let smart filters build it for you.
Giving summary charts
See giving totals for individuals and households over time and send end-of-year giving reports.
Preset & saved segments
Create and save donor segments to easily find groups like lapsed or one-time donors.
Contact tags
Organize contacts and personalize outreach with custom tags like “VIP,” “Alumni,” or anything you choose.
Wealth screening
Understand your donors’ giving potential with Givebutter’s native DonorSearch integration.
Custom fields
Create custom fields to track unique contact information like t-shirt size or dietary preference.
Receipts & refunds
Customize automatic receipts for each donation or ticket sale, and seamlessly resend or issue refunds from your dashboard.
Soft credits
Track donor influence by crediting some or all of a transaction to one or more contacts.
Pledges
Track pledges, matching gifts, and sponsorships with flexible installments and secure payment links.
Take your donor management system to the next level with
Ready to unlock your full fundraising potential? Givebutter Plus offers an optional set of advanced features designed to supercharge your CRM system, workflows, and donor communications.
Automate repetitive tasks with pre-built and custom workflows.
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Manage all your tasks in one place, link associated data, and automate reminders.
Skip the spreadsheet with ready-to-use reports for revenue, donors, campaigns, and engagement.
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Track performance with automated reporting delivered right to your inbox.
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Verify addresses, find data entry errors, and maintain spotless donor information.
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Store essential documents on contact profiles—such as waivers, sponsorship forms, participant content, and more.
Meet your all-in-one fundraising solution
We’re always improving Givebutter to give you the best tools to create the world you believe in. Changemakers consistently give us the highest user satisfaction ratings on G2 across several categories, including nonprofit CRM and donor management software!
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Givebutter has many of the features you’d expect from a high-priced CRM, for free. One simple but important feature Givebutter already has is the option to get notified by email when someone donates. This enables us to send a timely thank you, from our inbox, without having to login to the CRM. This saves us time and brings in more money for our cause.
I think this was the first giving season, and first time using a new platform, that we didn't receive at least one complaint. Frictionless for everyone.
Melissa Amarello
Executive Director
Advocates for Snake Preservation
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Make the move without losing momentum
Bring your donor history with you with Magic Migration. Our team extracts your available data and maps it into Givebutter import templates for free, saving you hours of manual formatting and making your move smoother.
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Transactions- Contacts
- Recurring donations
Raise funds better, faster, and for free with Givebutter
Frequently asked questions
What kind of organization is Givebutter best for?
Nonprofits of all sizes use Givebutter to bring together their fundraising, donor engagement, and CRM tools under one roof.
Designed to scale as your organization grows, Givebutter provides a wide range of world-class features at no cost. And, for growing nonprofits ready to boost their productivity, Givebutter Plus offers an advanced set of tools on a sliding scale.
How much does donor software cost? Is Givebutter really free?
Donor software can cost nonprofits hundreds, even thousands of dollars per year. Thankfully, Givebutter’s core fundraising, marketing, and CRM tools are completely free, regardless of whether your organization has 500 or 50,000 contacts.
Access to the advanced features offered in Givebutter Plus does require a monthly or annual subscription fee, but this contact-based pricing applies only to Givebutter Plus. You will never be charged for adding more contacts within Givebutter’s free CRM system.
What contact information can I import?
Contact importing with Givebutter enables you to smoothly incorporate all of the necessary identifying information for your supporters (name, email, address, company, etc.), as well as any notes you may have that capture those personal details that make all the difference with donor engagement. You can even import contacts with custom fields and unlimited tags for all of your sorting and reporting needs.
Can I record or import offline donations?
Yes, you can do both! When you manually add an offline transaction, your donor will immediately receive your thank-you message and automated donation receipt. Or, you can individually or bulk import transactions with their original date without triggering any unnecessary donor communications.
What kind of supporter information can I record?
In addition to supporters' contact information, transactions, notes, and tags—all of which are importable, Givebutter users can also collect any unique information from donors (like t-shirt size) with unlimited custom fields on all Givebutter donation forms, pages, and events.
You can see all of this supporter info—as well as contribution history, subscriptions, and more—at a glance in each donor's contact profile and through easy search filters.
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